We are now on a weekly batch processing system!
This will result in consistent and accurate processing and shipping times, as well as knowing well in advance exactly when everything will happen with your order. We look forward to this new change, as it will be equally beneficial for us as well. With our current efforts towards releasing new states, this system will allow us to free up some time during the week to allow for more research and development into offering new states and product options.
Here is how the system will work moving forward starting 10/29/2019 6:00am Central Time:
- All orders paid prior to 10/29/2019 6:00am Central Time will be processed as normal and ship on 10/29 or 10/30
- All orders paid after 10/29/2019 6:00am Central Time will fall under the new weekly batch system
We will be collecting orders throughout the week, and then processing them all at once at the same time.
- Order cutoff time will be Friday 8:00pm Central Time
- Processing will occur on Saturday and Sunday
- All orders will ship on Monday, and Tuesday
- Tracking will be made available Tuesday 5:00pm Central Time
The weekly batch system will also apply to sample orders, so those should start going out more consistently as well. We had been letting them build up as we have been busy ensuring paid orders get shipped as quickly as possible. All samples are caught up as of 10/28/2019.
Rush processing has been removed as a standard option as this is no longer needed. We are adding an option for “Out Of Batch” processing soon. This will allow same day or next day shipping depending on the time of day you complete your payment. This will be an expensive, emergency option for those who simply cannot wait.
IMPORTANT NOTE ABOUT SHIPPING:
To prevent malicious people from claiming to have not received a package to obtain free IDs, we are implementing a new policy in regards to shipping.
If you select the free USPS First Class option, your order is sent via stamps using normal first class mail. This DOES NOT include a tracking number of any kind. Once shipped, you will receive shipping notification, but there will not be a tracking number included. This is also how our samples are shipped out. If you select this option, reshipping will not be an option under any circumstances related to shipping. The odds of you having a problem receiving your order are about zero, but this does not stop dishonest people from attempting to receive free product.
If you select USPS Priority Mail or USPS Express Mail, you will will receive a tracking number Tuesday 5:00pm EST along with everyone else from that weeks batch. If your tracking number ends up saying anything other than “Delivered” we will promptly replace your order. While this is extremely rare, we still want to make sure that you know that you are covered and that no matter what happens, you will end up with your order.
Depending on your location in the country, and the USPS:
- USPS Priority mail will arrive between Tuesday and Monday
- USPS Express will arrive between Tuesday Thursday
Tracking numbers will be available in your order history, as well as by email to your registered email account. Make sure to use a Protonmail.com email address to ensure that you receive tracking! Always check your spam folder just in case. ALL customers from each weekly batch will receive their tracking number(s) at the same time every week.